Present Support
Need help with Present? We're here for you.
Contact
- Email: john@trypresent.io
- Phone: 630.605.7151
FAQ
- How do I reset or delete my data?
- Email us at john@trypresent.io with the email address tied to your account and what you'd like removed. We'll confirm once your data has been reset or deleted.
- Is my information private?
- Yes. Your conversations and reflections are yours. We don't sell your data, and we only use what you share to run the app and improve your experience. If you have a specific privacy question, reach out and we'll answer it directly.
- Is Present a replacement for therapy?
- No. Present is a daily companion — not a licensed therapist, doctor, or crisis service. It can sit alongside therapy or other support, but it doesn't replace professional care. If you're in crisis, please contact a crisis line (such as 988 in the U.S.) or your local emergency services.
- How do I report a bug or request a feature?
- Send an email to john@trypresent.io with a short description of what happened or what you'd like to see. Screenshots help if something looks wrong. We read every message.